For barbers, nail techs, tutors & anyone who works by appointment
No-shows and last-minute cancels quietly eat your week. Refill reminds your clients, lets them cancel properly, and hands the empty spot to someone on your waitlist — while you're busy with the person in your chair.
● Jordan cancelled 11:30 · 6 people on the waitlist just got a text
What it does
Texting reminders, answering “can I move my appointment?”, scrolling your contacts to fill a gap. Refill does all of it in the background.
A short text the day before and again two hours out. Your client taps “I'm coming” or “I can't make it” — no app to download, no account to make. You just see the answer next to their name.
Nobody likes calling to cancel, so people just don't show. Refill gives them a link instead. You decide the rules — how late they can cancel, whether they can rebook — and Refill sticks to them for you.
When someone drops out, Refill texts the people on your waitlist. Whoever taps first gets the spot, the calendar updates, and you find out after the fact. You keep cutting, painting or teaching.
Tell Refill when you work and how long each service takes. Five minutes, tops.
Clients book and join your waitlist from one link — put it in your Instagram bio.
Reminders go out, cancels get handled and gaps get filled while your phone stays in your pocket.
Saturdays used to have two or three holes by noon. Now I get a text that says ‘11:30 filled’ and I didn't do anything.
I hated chasing people for confirmations. Now they confirm themselves and I just glance at the list in the morning.
Parents cancel the night before all the time. Having a waitlist of other students means I'm not losing that hour.
Plans start at $15 a month. If Refill saves you a single booking, it's already paid for itself.
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